Travelling with Pets

Traveling with Pets

At Sunair Aviation, we know that pets are part of the family. We aim to make traveling with them as safe and comfortable as possible. Below are our guidelines for bringing animals on board, including policies for dogs, other pets, and unaccompanied animals.

Dogs

Dogs can be on leash and don't require a crate if flying between Tauranga, Great Barrier Island and Whitianga.

Dogs must be crated at the following airports:

Napier / Gisborne / Hamilton / Whakatane / Whangarei

Dogs under 20kgs – $190 per flight.

Dogs over 20kgs – $290 per flight.

Sunair does not provide crates, so passengers must bring their own; preferably collapsible or can be disassembled.

Unaccompanied Animals

We offer transport services for unaccompanied animals, which must be in a crate to prevent free movement.

Flat Rate: $290 per dog.

Flat rate: $200 per cat.

A waiver / release form must be completed before travel. (See Below)

Unaccompanied pets must be booked by phoning us at 0800 786 247.

Sunair is not responsible for unaccompanied animals after the flight.

Many of our airport counters are unmanned, it is imperative someone is available to receive the animal at the destination.

Booking Your Pet's Flight

Pets can be added when booking online—simply select the pet travel option during the booking process.
Unaccompanied animals must be booked by calling 0800 786 247.

Please note: All pet travel is subject to availability and aircraft capacity.

For any additional information or assistance, feel free to contact us at 0800 786 247 or email info@sunair.co.nz.

Unaccompanied Animal Form

Section A – Animal Details

Name * Animals Name

Breed *

Weight *

Special Instructions

Section B – Flight Details

From & To *

Flight Date *

Return Flight *

Yes No

Return Flight

Section C – Contact Persons

Drop-Off Person - Name *

Drop-Off Person - Contact Number *

Pick-Up Person - Name *

Pick-Up Person - Contact Number *

Section D – Owner Declaration - Terms & Conditions

Terms & Conditions

1. I confirm that I have arranged for the person named in Section C to remain at the departure airport until the aircraft has departed. 2. I confirm that I have arranged for the pick-up person named in Section C to be present at the destination airport before the scheduled arrival time and they will carry valid photo identification.3. Should the animal not be met at the destination or if Sunair Aviation is not satisfied with the pick-up person’s identification I authorise Sunair Aviation to take whatever action is deemed necessary for the safe custody of the animal including its return to the departure airport. I agree to reimburse Sunair Aviation for any costs incurred. 4. I confirm that the animal is healthy does not require medical attention or special care, and that any conditions or needs have been fully disclosed. While Sunair Aviation will make reasonable efforts to follow special instructions provided, I acknowledge they are not liable for failing to do so. 5. I understand that Sunair Aviation is not responsible for valuables, accessories, or personal effects attached to or accompanying the animal during transit. 6. I confirm that I can be contacted at any time on the numbers listed in Section C or D while the animal is in Sunair Aviation’s care. 7. I authorise Sunair Aviation to seek veterinary care if immediate attention is required while the animal is in their care. Sunair Aviation will make reasonable efforts to contact me first. I agree to cover any related expenses and hold Sunair Aviation harmless for decisions made in good faith. 8. I understand that Sunair Aviation does not coordinate transfers to or from other airlines or services. I will ensure drop-off and collection arrangements are made before and after all Sunair Aviation flights.

Full Name *

Declaration *

Signature (Print Name) *

Date *

What our customers say

A great little air service! We booked a return flight from Tauranga to Great Barrier Island over a long weekend and had no issues. The pilots were relaxed and provided smooth flights. There’s a 15kg luggage limit per person, so keep that in mind. If the weather looks iffy on the morning of...

Steve E, Tauranga, New Zealand

Thank you very much to Bev for her outstanding service, going above and beyond! My wife would have missed her connecting flight to Vancouver, but Bev came to the rescue, arranging a charter flight that got my wife to check-in with 15 minutes to spare. We can’t thank Bev and Sunair...

Andrew Bryant, Tauranga, New Zealand

Tongariro Crossing Scenic Flight with Sunair Sunair offers a unique scenic flight over the Tongariro Crossing, departing from their Tauranga base. After arranging the special charter route and confirming details, the two-hour flight was exceptional. The journey south of Rotorua showcased...

Cho-I Lin, Tauranga, New Zealand