|
|
|
|
|
|
Terms and Conditions |
1. Passengers must report at the Carrier’s checkin facility not less than 15 minutes prior to the scheduled departure time.
2. The Carrier does not guarantee passage. Scheduling may be altered at short notice to suit operational requirements. Should the Carrier cancel a flight, the passenger will be offered a transfer of carriage to the next available flight to that destination, or a full refund of the fare paid within 5 working days. The refund will be processed where possible, by the same means in which the passenger paid, ie credit card refund, cheque, or invoice credit note for credit account holders. The Carrier does not accept liability for any costs or inconvenience incurred by a passenger as a result of a cancelled flight or altered schedule. Not withstanding this, in the event the service has been paid for and travel commenced, but not able to be completed due to technical or mechanical reasons, the carrier accepts responsibility to deliver the passenger to their destination by alternative means of transport, this may include road transport. We will endeavour to carry out in the shortest period of time. Where this is not possible a full refund will be given. Any claims arising out of our provision of services under these conditions will be governed by the law of NZ and any legal action arising under the contract shall be litigated only in the appropriate Court having jurisdiction in NZ.
3. Confirmation of reservation requires payment of the airfare to the Carrier or the Carrier’s agent, in New Zealand dollars.
4. Cancellation of air travel on full fares, incurs $50 fee per flight, unless within 24 hours of departure time then they shall forfeit the airfare. Alteration of air travel on full fares, incurs $30 fee per flight, Thrifty airfares are not transferable or refundable.
5. Thrifty fares are available one business day prior to travel and subject to availability.
6. Payment of Airport Departure charges is the passenger’s responsibility and is not included in the airfare.
7. Baggage weight is restricted to 15kg per passenger. Excess baggage weight - $5/kg payable to the pilot at checkin. Unaccompanied freight - $5/kg (min $50). The Carrier accepts liability for damaged or lost baggage or items of freight up to a maximum of $500 per bag or consignment.
8. The carriage of dangerous goods is strictly prohibited, including firearms, explosives, compressed gases, corrosive materials, flammable liquids, poisons and radioactive material.
9. We reserve the right not to carry any passenger or their baggage when if using reasonable discretion, it is considered to be a matter of safety. Where a passenger requires the space of two seats for their comfort of travel, we reserve the right to charge for the second seat.
10. Sunair Aviation head office: Hangar 11, Jean Batten Drive, Tauranga Airport, Mount Maunganui. PO Box 5153 Mount Maunganui.
|
|
|
|